Privacy Policy

Last Updated: 4/3/2025

At CX Automotive Repair (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cxautomotiverepair.com or use our services. Please read this policy carefully to understand how we treat your personal data.

1. Information We Collect

We collect various types of information to provide and improve our services:

a. Personal Information
When you fill out forms or contact us through our website, we may collect personal details such as:

  • Name
  • Email Address
  • Phone number
  • Vehicle information (if applicable)
  • Any other details you provide when requesting an auto estimate or using our services

    • b. Usage Data
    We may collect data on how you access and interact with our website. This may include your IP address, browser type, pages visited, and other analytical data.

    2. How We Use Your Information

    We use the information we collect for various purposes, including:

  • To process your auto estimate request
  • To communicate with you about your request and provide updates
  • To improve our website and services based on user feedback and usage data
  • To send you promotional messages, if you have opted in for marketing communications

    • 3. How We Share Your Information

    We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases

  • With service providers: We may share your information with trusted third-party vendors who help us with website hosting, marketing, analytics, and other necessary services.
  • Legal requirements: We may disclose your information to comply with legal obligations or to protect the rights, property, and safety of our business, clients, and others.

    • 4. Text Message Consent

    By submitting a form on our website, you consent to receive text messages regarding your request. These messages may include updates, estimates, reminders, and other relevant information. Message and data rates may apply. You can opt-out at any time by following the instructions in the text messages.

    5. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage trends, and personalize content. You can control cookies through your browser settings. However, disabling cookies may impact your ability to use some features of the website.

    6. Security

    We take reasonable precautions to protect your personal information. However, no data transmission over the internet or electronic storage system is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

    7. Your Rights

    You have the right to:

  • Access the personal information we hold about you
  • Correct or update your information
  • Request the deletion of your data, subject to certain exceptions
  • Opt-out of receiving promotional messages

    • 8. Third Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

    10. Children’s Privacy

    Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe that we may have collected information from a child, please contact us at cxautomotiverepair@gmail.com.

    11. Contact Us

    If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

  • cxautomotiverepair@gmail.com
  • (608) 318-3191

    • Sun Prairie, Wisconsin

    cxautomotiverepair@gmail.com

    (608) 318-3191

    Service Hours

    Monday-Friday

    9am-6pm

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